Infrastructure
Intelligence.
Autonomous resolution hub for the NorthStarClaim utility. High-velocity answers for enterprise engineering teams.
Documentation Hub
Self-Service Mandate
All queries must be resolved via documentation. Manual support is reserved for critical infrastructure failures.
Platform & Billing
You upload claim data through the dashboard. The platform reviews each claim against payer rulesets, flags denials that are likely recoverable, and drafts a compliant appeal for review and submission. Recoveries are tracked per claim.
The platform reviews submitted claims against payer rulesets and flags denial patterns. Where a denial is likely recoverable, it drafts a compliant appeal letter that you can review before submission.
Processing time depends on claim volume and payer data availability. Live processing telemetry is shown in your dashboard.
Compliance & Data Handling
NorthStarClaim is designed for HIPAA-aligned data handling. We do not currently hold a SOC 2 Type II attestation. Data is encrypted in transit and at rest, and clinical data is processed transiently for claim work and is not retained after transmission.
We provide a Business Associate Agreement template that enterprise clients can execute during onboarding.
Pricing & Outcomes
Pricing is contingency-only: a 42.5% fee on recovered dollars, with no upfront cost. You only pay when we recover on your behalf.
Fees are calculated as a percentage of recovered claim dollars. See the pricing page for the full breakdown.
Onboarding & Deployment
Where required, we can scope private deployment within a customer-controlled cloud boundary. Contact the team to discuss your requirements.
After sign-up you are guided to your dashboard to begin uploading claims. Onboarding steps are shown in-product.
Subscription and billing changes are managed through the billing portal and your account settings.